Infin8 Apps legal

Privacy Policy

A plain-language explanation of what information Infin8 Apps uses, why it is needed, and the choices available to you.

Version: 2026-10-23   Effective: current service and account use; purchasing provisions when public checkout opens

1. Who is responsible

Infin8 Apps is an independent software business based in Ontario, Canada. The owner acts as the Privacy Officer and is responsible for personal information handled by the business.

Privacy questions, access or correction requests, and complaints can be sent to infin8apps@gmail.com. Please do not email passwords, full payment-card details, licence keys, or unnecessary sensitive information.

2. Information we handle

  • Account information: email address, verification state, account identifiers, and security records needed to operate your account.
  • Google sign-in: if you choose to sign in with Google, your Google account identifier, email address and whether Google has verified it, your name, and the address of your Google profile picture. Section 5 explains exactly how this is used.
  • Purchases and subscriptions: product or plan, Stripe customer and transaction references, payment status, currency, amount, invoices, cancellation state, and entitlement history. Infin8 Apps does not receive or store your full card number.
  • Licensing and downloads: products owned, licence and activation identifiers, device limit and activation state, protected download and update records, and technical information needed to prevent abuse.
  • Support: contact details, case messages, attachments you choose to provide, product/version details, and resolution history.
  • Accentu8It creator media: content you choose to upload or generate, project and media metadata, workspace membership, sharing decisions, ownership and publishing records, render and download events, usage quotas, safety reports and moderation records, as needed to deliver the Studio and Hub. Private projects are not publicly promoted merely because you upload them.
  • Discord and Arcade: Discord profile identifiers and community information only when you choose to link or use those features; Arcade profile, score, and moderation records where applicable.
  • Technical records: IP address, timestamps, request and security logs, browser/device information, and essential cookies or session tokens required for sign-in, fraud prevention, and reliable operation.

3. Why we use it

We use personal information to create and secure accounts; verify email addresses; process and reconcile purchases; issue, activate, revoke, and restore licences; provide protected downloads and updates; operate support; prevent fraud and abuse; maintain service and tax records; and comply with legal obligations.

Information collected for a purchase or account is not automatically treated as consent to promotional email. Marketing messages, if introduced, will use a separate consent choice and an unsubscribe method.

4. Services that process information

Infin8 Apps uses service providers only where needed to operate the ecosystem:

  • Stripe hosts checkout, billing, invoices, subscriptions, refunds, and payment fraud controls.
  • Google Drive can hold verified Accentu8It media and project recovery backups in the business's restricted Drive allocation. Completed exports may be subject to the 30-day retention set out in the Studio. Hub posts have a distinct storage lifecycle and may persist until removed, subject to law.
  • Local Windows rendering host temporarily processes Accentu8It media and project scratch files through authorized Infin8 Apps systems; local intermediate files are not intended as permanent user storage.
  • Cloudflare hosts and delivers the public website and customer-facing website services, including edge services, Workers, and D1-backed application data.
  • Google authenticates you when you choose to sign in with Google, as described in section 5.
  • Discord processes information when you use the Infin8 Apps server, bot, linked profile, or Discord support surfaces.
  • Email providers deliver verification, account, purchase, and support messages.
  • Infin8 Apps systems operate support and Assistant workflows. Local-first Assistant features can run on Infin8 Apps-controlled computers, while always-online website support and relay functions run through the current cloud service architecture. The owner can review support cases.
  • Bookkeeping software records business transactions, fees, payouts, and refunds for accounting and tax purposes.

Infin8 desktop software is local-first: your projects, audio, settings, and assistant data stay on your device. Activation and update checks send only the licence, product, version, and device identifiers needed to confirm your entitlement.

These providers operate under their own terms and privacy policies. Information may be processed outside your province or country and may be subject to the laws of that location.

5. Signing in with Google

Signing in with Google is optional. You can use an Infin8 Apps account with an email address instead.

What we request. When you choose Google sign-in, Infin8 Apps requests only the basic openid, email and profile permissions. We do not request access to your Gmail, Google Drive, Calendar, Contacts or any other Google data.

What we receive and keep. Your Google account identifier, your email address and whether Google has verified it, your name, and the address of your Google profile picture. These are stored with your Infin8 Apps account record on our Cloudflare-hosted service.

How we use it. Only to create your Infin8 Apps account or sign you in to it, to confirm that you control the email address on the account, to show your name and picture on your own profile, and to confirm sensitive account actions, such as accepting an account role, with a recent Google sign-in. We do not use Google user data for advertising, we do not sell it, and we do not share it with anyone except the service providers listed in section 4 that are needed to run your account.

Retention and removal. We keep this information while Google sign-in remains linked to your account. If you close your account or ask us to unlink Google, we delete it, apart from any records we must keep for the legal reasons in section 6. You can also revoke Infin8 Apps' access at any time from your Google Account at myaccount.google.com/permissions.

Limited use. Infin8 Apps' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Retention and deletion

We keep information only while it is needed for the purpose described above or for legal, accounting, security, dispute, and licence-history requirements. Account and entitlement history may remain while an account, subscription, licence, refund, dispute, or support obligation is active. Transaction and consent records may be retained for legally required periods. Short-lived session data and routine technical logs are removed or rotated when no longer operationally necessary.

We retain creator content only as needed for active projects, customer downloads, verified backup/recovery, Hub publishing, lawful moderation, dispute handling and the applicable documented retention period. Removing a project does not automatically delete an independently published Hub post. Recovery copies and temporary processing files are cleaned according to their separate retention and verification rules; failed cloud verification must not trigger deletion of an irreplaceable local source.

You may request account closure or deletion. Some records may need to be retained to meet tax, fraud prevention, dispute, licence-revocation, or other legal obligations. Where deletion is not possible, use will be limited to those requirements.

7. Safeguards

Infin8 Apps uses verified accounts, restricted server-side credentials, signed licensing records, protected download routes, access controls, audit records, and service separation appropriate to the information involved. Payment-card entry occurs on Stripe-hosted pages. No online service can guarantee absolute security; report suspected account or licence abuse promptly.

8. Your choices and rights

You can ask what personal information Infin8 Apps holds about you, request access or correction, withdraw optional consent, close an account, or raise a privacy concern by emailing the Privacy Officer. Identity verification may be required before account information is disclosed or changed.

You may unlink Google sign-in or revoke it from your Google Account, disconnect optional Discord features, decline non-essential communications, and use the unsubscribe mechanism in any commercial electronic message. Transactional account, security, purchase, licence, and support messages may still be sent when necessary to provide a requested service.

9. Changes to this policy

The version date above identifies this policy. Material changes will be posted at this same URL before they take effect. If a change requires new consent, Infin8 Apps will request it separately.